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To Eric Johnson:
I just wanted to Thank You for making our car buying process a real pleasure. You are by far the BEST AND MOST PROFESSIONAL SALESMAN we have dealt with. My husband spoke with you over the phone on the weekend and you gave all the details about the car, held the car for us, and waited until he arrived in Baltimore (from Connecticut). For our BIG surprise, when my husband saw the car, he was very happy to see that everything you said was true.......the car is impecable and we love it!
Again, thank you for selling us the right car!
Sincerely,
Ingrid L.
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Andy,
Just wanted to take a minute and pass along my Compliments to You and Your Staff.
I must say , the Buying Experience at your Store was something we have not experienced in a VERY LONG TIME!
Your friendly attitude, hospitality, and attention to Detail, were Outstanding!
Thom Sullivan and yourself provided us with "Top Shelf" Customer Service! It was Truly A Pleasure doing business with you! Sue absolutely Loves Her New MKS!
Again, thanks for the Personal Attention and Great Service! And please pass Along our comments to Thom!
Thanks "Cousin Andy"!!
Bill M.
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SURVEY RESPONSE:
what brought you to our dealeship: internet /
Rate Salesperson:All EXCELLENT
/ Recommend:Definitely / Overall Experience:Completely satisfied
what did we do right & why: Howard was terrific! This was absolutely the best new car purchase experience I have ever had.
Mark K.
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